Support
Use this process to report bugs, request help, and escalate incidents with actionable evidence.
Before opening an issue
voxeltrond --version
voxeltron --version
sudo journalctl -u voxeltrond -n 300 --no-pagerSupport channels
- GitHub Issues — reproducible defects
- GitHub Discussions — questions/design feedback
- Discord — quick operator support
Severity targets (guideline)
| Severity | Example | Initial Response Target |
|---|---|---|
| S1 | Complete outage/data loss risk | 4 hours |
| S2 | Deployment blocked for one service | 1 business day |
| S3 | Non-blocking bug/workaround exists | 3 business days |
| S4 | Docs/usability issue | 5 business days |
Security reporting
Do not post sensitive security vulnerabilities publicly. Use responsible disclosure channels.
Feedback incorporation log
Track accepted feedback and implementation mapping in
docs/evidence/community/2026-02-26-feedback.md.